Shipping policy
Shipping Policy
Most items are made to order. Production typically takes 2–5 business days before shipping.
Shipping times
Shipping times vary by destination and the shipping method selected at checkout. Estimated delivery times after production:
- UK: 3-7 business days
- International: 7-21 business days
Tracking
When your order ships, you'll receive a confirmation email with tracking information (when available).
International orders
International orders may be subject to import duties, taxes, or fees imposed by the destination country. These charges are the customer's responsibility and are not included in your order total.
Lost or damaged items
If your order doesn't arrive or arrives damaged, please contact us at support@raiinsrealm.store within 30 days of the expected delivery date.